Name: Glorious GMMK 2 65% Wired Mechanical Keyboard FOX Arabic - Black
Brand: GLORIOUS
SKU: GGP-KBVNN-A
Price: 230 AED
Availability: InStock

Question 1

If I buy this GMMK 2 keyboard here in UAE, and I travel to KSA for work, can I still get warranty service there if something happens, like a key stops working?

Accepted Answer

Yes, our GCC-wide warranty covers your GMMK 2 across all Gulf countries. Service centers in Dubai, Abu Dhabi, Riyadh, and Dammam can handle claims. Just present your original invoice and the faulty unit to any authorized service center.

Question 2

I'm worried about the Arabic letters fading on the ABS keycaps over time, especially with hot weather and heavy typing here. Are these legends durable, and can I get replacement Arabic keycaps if they wear out?

Accepted Answer

The ABS Doubleshot keycaps ensure the Arabic legends won't fade or rub off, as the characters are molded into the plastic, not merely printed on top. Should you need replacements due to physical damage, our service centers can assist you in ordering official Arabic keycap sets.

Question 3

Does the Glorious CORE software for customizing RGB lighting, macros, and other keyboard settings support Arabic language? It's important for me to navigate easily in Arabic.

Accepted Answer

Currently, the Glorious CORE software interface is available in English only. However, all functionalities like macro programming and RGB customization work fully with Arabic input. We are continually evaluating language expansion based on user feedback from the region.

Question 4

If one of the Glorious Fox switches is not working when I receive the keyboard, or if a switch fails after a few weeks of use, what's your policy for replacement? Do I need to send the whole keyboard back?

Accepted Answer

For DOA (Dead On Arrival) switches, we will replace the faulty switch(es) free of charge within 7 days of delivery. If a switch fails within the 1-year warranty period, we will replace it; typically you only need to send the individual faulty switch, not the entire keyboard, and we will guide you through the process.

Question 5

Our homes get quite dusty here in the GCC. Is this keyboard easy to clean properly, especially under the keycaps and switches? Will dust affect the GMMK 2's performance or lifespan?

Accepted Answer

The GMMK 2 is designed for easy maintenance; the keycaps and hotswap switches can be easily removed for thorough cleaning. Regular compressed air dusting and occasional deeper cleaning are recommended to prevent dust buildup, which helps maintain optimal performance and extend its lifespan. Minor dust buildup is not covered by warranty, but regular cleaning prevents issues.

Question 6

With the switches being pre-lubed, will the lubricant degrade or become less effective faster due to the high temperatures and humidity we experience in the GCC, affecting the typing feel over time?

Accepted Answer

The Glorious Fox switches use a high-quality, temperature-stable lubricant designed to perform optimally in various climates. While extreme, prolonged heat exposure (like leaving it in a parked car under direct sun) should be avoided, normal indoor GCC temperatures and humidity levels will not significantly degrade the lubrication or typing feel over time.

Question 7

Since the keyboard is hotswap, I plan to try different switches later. If I accidentally bend a switch pin or damage a hotswap socket while changing switches, does that void my warranty?

Accepted Answer

User-replacing switches is a core feature of the GMMK 2 and will not void your warranty if done correctly. However, physical damage caused by improper installation, such as bent hotswap sockets or damage to the circuit board, is considered user-induced and would not be covered under warranty.

Glorious GMMK 2 65% Wired Mechanical Keyboard FOX Arabic - Black

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