Name: Glorious Model D Lightweight RGB Gaming Mouse - Glossy White
Brand: GLORIOUS
SKU: GGP-MOZH-B
Price: 86 AED
Availability: InStock

Question 1

I heard many gaming mice eventually get 'double-click' issues. What is Glorious policy on this in the UAE if it happens within warranty?

Accepted Answer

Glorious mice are covered by a 2-year warranty for manufacturing defects, which includes double-clicking issues. If your Model D develops this fault, we will replace the mouse free of charge. Simply contact our local service centers in Dubai or Abu Dhabi with your proof of purchase.

Question 2

If I buy this mouse in KSA, but I'm moving to Bahrain soon, will my warranty still be valid there?

Accepted Answer

Yes, our Glorious GCC-wide warranty ensures your mouse is covered across all Gulf countries. You can process warranty claims at authorized service centers in Bahrain, or contact our KSA service team for support and potential shipping arrangements. Just keep your original invoice handy.

Question 3

Does the Glorious Core software for customizing buttons and RGB lighting support Arabic language? My family uses the PC too.

Accepted Answer

Currently, the Glorious Core software interface is available in English only. While button assignments and RGB effects can be configured, the menus themselves do not have native Arabic language support. We are continuously evaluating localization options for future updates.

Question 4

I'm worried about the glossy white finish getting discolored or sticky quickly from hand sweat, especially during long gaming sessions in our hot GCC summers. How durable is it?

Accepted Answer

The glossy white finish of the Model D is designed with a durable coating to resist yellowing and sweat-related stickiness under normal use. For best longevity in hot and humid conditions, we recommend regular cleaning with a damp microfiber cloth to remove sweat and residue. Discoloration due to extreme neglect is not covered by warranty, but manufacturing defects are.

Question 5

The G-Skates feet on my current mouse wore out fast. Can I easily buy replacement G-Skates for this Model D mouse locally in Qatar?

Accepted Answer

Yes, replacement G-Skates for the Glorious Model D are readily available through our authorized resellers and online stores across the GCC, including Qatar. You can also order them directly from the Glorious PC Gaming Race regional website. They are easy to apply yourself.

Question 6

If the mouse arrives and doesn't work at all, like lights not turning on, what's the process for getting a replacement quickly in Oman?

Accepted Answer

For Dead-on-Arrival (DOA) units, we offer a quick replacement process within 7 days of purchase. Simply contact the retailer you purchased from or our regional support with your invoice, and a new mouse will be dispatched to you with free pickup of the faulty unit in most major Omani cities. We test units before shipping, but defects can happen.

Question 7

If something stops working, like the scroll wheel or a button, within the warranty period, do you repair the mouse or replace it with a new one?

Accepted Answer

For most hardware defects, including issues with the scroll wheel or buttons, within the 2-year warranty period, Glorious typically provides a full replacement of the mouse. We aim to ensure you have a fully functional product without lengthy repair times. This policy applies at our authorized service centers across the GCC.

Glorious Model D Lightweight RGB Gaming Mouse - Glossy White

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